Effective date: October 16, 2026

This policy explains how Waltham Pest Control collects and uses information when you visit our website, submit a form, or use our chat.

Information you give us

Our contact form collects your name, contact details, and message. Your submission goes to our team by email so we can respond to your request. Akismet also receives your form submission, IP address, and browser details to check for spam.

If you use our chat, we collect the messages you type. You may also choose to share your name, email address, phone number, address, and details about the work you need. The chat assistant uses Anthropic's AI service to generate replies. Your messages and any details you provide are kept by us and our marketing agency, AQ Marketing. The chat transcript is stored, and your messages are sent to our team so we can follow up.

Information collected automatically

When you visit, we collect your IP address, browser and device type, pages visited, and time on the site. Our hosting provider, Pressable, processes standard request data, including IP addresses in server logs. Google Analytics measures how you find and use the website, including pages viewed, approximate location, and device and browser type, so we can improve it. CallRail tracks how you reached the website and which sources and pages lead to calls. Gauges counts page views for hosting-level traffic statistics.

Advertising and sharing

We share information for targeted advertising. Meta Pixel and Google Ads measure whether ads lead to visits, calls, or requests and help show our ads to people who visited this site. Other parties may collect personal information about your online activities over time and across different websites when you use our site. We do not sell your personal information.

Information also goes to providers that host and protect the website, check submissions for spam, provide chat, measure traffic and calls, deliver fonts and files, and display widgets and other page features. The table below lists these tools, their purposes, and their cookies or other storage.

Cookies and your choices

Analytics and advertising tools stay off until you click "Accept all" on the cookie banner or scroll the page while the banner is showing. Scrolling while the banner is showing counts as accepting these tools. Google Tag Manager loads measurement and advertising tags only after you accept.

Use the "Cookie settings" link at the bottom of any page to switch analytics or advertising cookies off, or back on, at any time. Our cookie banner remembers your choices. If you allow analytics, your browser may also send this site a list of the names of cookies and similar storage it holds for this site, at most once a day. It does not send their contents. The list is not stored with information that identifies you and is used only to keep our Cookie Policy accurate.

Our website does not respond to browser Do Not Track signals. We honor Global Privacy Control signals. You can also use "Cookie settings" to turn analytics or advertising cookies off.

Embedded content and outside resources

Some pages display Elfsight widgets. Your browser loads these from Elfsight, which receives your IP address and browser details. Elfsight also sets its own cookie. Fonts, icons, images, files, and code may also load from outside providers. These requests send your IP address and, for some services, browser details or the page address to those providers.

Tools used on this website

Review or change your information

Email or call us using the contact details below to review, correct, or delete the contact information you gave us.

Children

Our website is not directed to children under 13.

Changes to this policy

When we change this policy, we post the updated policy on this page with a new effective date.

Contact us

Waltham Pest Control
1 Park Dr #15, Westford, MA 01886
Email: sales@walthampestcontrol.com
Phone: (781) 893-2146